Across marketing, sales, commerce, and services, we help our clients better understand the people who matter most to them, re-invigorate how they engage with them, build brand love, and continuously experiment and innovate. With insights into your customers’ wants and needs, we create experiences and innovative solutions that surpass their expectations.

OOH. It’s going digital and taking CX to the next level.

Sometime in late 2017, a leading fast food chain in the US ran a campaign across many locations near their stores, and changed its messaging dynamical...

5 Things Organizations Need to Know About DevOps

With technology organizations under pressure to 'go lean', become more customer-centric, and innovation-focused, they need to find transformative ways...

Engagement Blueprints and Customer Obsession

With all of the available information regarding insight into how customer and/or employee journeys might be improved, companies are sometimes paralyze...

Are you being strangled by your stack? Create a MarTech Blueprint, and Yield Higher Value from Your Technology Assets

Marketers have been spending their entire careers trying to get into the minds of customers and now, with the plythera of new technologies, your marke...

Move Over, Ad Agencies

  Consumer expectations are constantly evolving, and the pace at which they form a new higher standard is harrowing – all creating complexity for the ...

Inside CES 2018: Thoughts and Trends

  Every year, we have a date at Las Vegas. CES is our ‘go to’ place for what’s in store for the coming years to help us chalk out new customer engagem...

Healthcare Websites and Patient Engagement

LiquidHub surveyed healthcare sites related to pharma, health insurance, hospitals, and healthcare systems. This report is focused on assessing publicly available content.

Re-imagining Customer Engagement with AI

Artificial intelligence (AI) – the secret sauce of personalized experiences from Siri and Alexa to news feeds and chatbots -- is poised to impact business

What Amazon Go Means for Re-Imagining Engagement

Retail disruption and the consumer experience After a weekday lunch trip to the Amazon Go store, I walked away with a kombucha, raspberries, and steak...

Top Tips to Optimize Mobile Surveys!

Proven: Quality experience drives quality responses It should not be a surprise that mobile surveys can be far more effective seeing that mobile usage...